Authored by Kristen Hanich, Parks Associates | Published in partnership with SKBM Smart Technology, June 6, 2024

This report examines ROI from smart technology investments in multifamily properties, using interviews with owners and operators across the U.S. It identifies key metrics for evaluating net operating income (NOI) impact and presents real-world data on smart thermostats, access control, and leak detection systems. The paper offers strategies for benchmarking effectiveness and making data-informed technology investments.

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