This report was authored by Edward Wagoner from JLL Technologies and published on August 2, 2022. Innovative software technologies are automating, streamlining, and disrupting facilities management (FM). Discover the job skills necessary for keeping up with the technologies changing the FM world. This whitepaper addresses how FM job descriptions have changed over the years in response to technological innovations and the knowledge gaps keeping FMs from higher job performance and greater career flexibility


Audio/Video, Communications, Construction/New Buildings, Control & Monitoring Equipment/Sensors, Energy Efficiency/Management, HVAC & Indoor Air Quality (IAQ), Internet of Things (IoT), Large Building Controls/Automation, Lighting Systems/Controls, Training, Facilities Management

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