Kristen Hanich, Parks Associates; commissioned by Groove | June 2025

This white paper explores how property managers are using smart technologies—such as thermostats, lighting, and locks—to boost tenant satisfaction and revenue through monthly amenity fees. Data from multiple U.S. metros shows residents are willing to pay $75–$80 monthly for these features. The report concludes that smart systems enhance ROI through cost savings, increased retention, and perceived value.

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