Published 2024 by Parks Associates; authored by Kristen Hanich

This report examines how electronic access control is evolving in U.S. multifamily housing. Surveying more than 600 decision‑makers, it finds that 70% of multifamily companies now use electronic access systems and that most are shifting toward cloud‑based platforms supporting mobile access, self‑guided tours, and package delivery management. Over 75% plan upgrades within two years. The report highlights rising demand for integrated, modern access systems that improve operational efficiency, resident satisfaction, and property safety.

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