Published July 2024 by Commercial Property Executive; authored by Joe Gose

This report examines how generative AI is changing commercial property management. Drawing on insights from major firms, JLL, CBRE, Prologis, C&W Services, and Digital Realty, it outlines practical use cases including predictive equipment monitoring, automated tenant communication, generative design, and portfolio‑wide data harmonization. It also addresses barriers such as data quality, cybersecurity, and workforce adaptation. The report argues that AI will become a defining competitive advantage for CRE firms that invest in intelligent, data‑driven operations.

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