Authored by Michael Moran and Michelle Brigoli, Microshare, January 2024

This whitepaper outlines best practices for managing transformational change when introducing smart building technologies. It stresses the importance of preparing stakeholders—tenants, staff, and customers—by communicating the vision, addressing privacy concerns, and demonstrating early benefits. The paper advocates a four-phase approach, including articulating the vision, identifying stakeholders, and showcasing the technology’s impact, to ensure a smooth transition to smart building solutions.

Keywords: Control & Monitoring Equipment/Sensors, Cybersecurity/Privacy, Employee Productivity, Intelligent Building, Internet of Things (IoT)